You’ll need a new app to open this ms-screenclip link. Isn’t that just the greatest sentence in the world? Doesn’t the clarity just jump out at you? If I had mentioned it was an error message I bet you would be even more enthralled. Unfortunately, it’s as clear as the Mississippi river.

This is an error message from the Microsoft program called Snip & Sketch. Snip & Sketch is the replacement for Snipping Tool. It is definitely a better program but error messages like this are no good.

It all started when I upgraded Windows to version 2004. At first Snip & Sketch wouldn’t open. Reinstalling it from the Microsoft store got the program to open but the shortcut didn’t work and neither did the new button.

This went on for many weeks. I spent hours going through online forums looking for an answer. I thought maybe it was registry related because the only solution that people said that worked was to reinstall Windows using the Media Creation Tool. I was not about to do that. Prior to actually finding the correct answer someone had mentioned something about some apps needed to be reinstalled and never should be removed. Too bad the post didn’t go into any details and the link provided wasn’t specific enough. I tried powershell commands, I tried advanced options. I tried everything I could find.

Thankfully this thread helped the most. Basically the user used DISM to reinstall a bunch of apps. What you want to do is open an elevated command prompt. Windows key, type CMD and then click “run as administrator.” Copy and paste the below into the command prompt. You can do it all at one time.

DISM /Online /Add-Capability /CapabilityName:App.StepsRecorder~~~~0.0.1.0
DISM /Online /Add-Capability /CapabilityName:DirectX.Configuration.Database~~~~0.0.1.0
DISM /Online /Add-Capability /CapabilityName:Microsoft.Windows.MSPaint~~~~0.0.1.0
DISM /Online /Add-Capability /CapabilityName:Microsoft.Windows.Notepad~~~~0.0.1.0
DISM /Online /Add-Capability /CapabilityName:Microsoft.Windows.PowerShell.ISE~~~~0.0.1.0
DISM /Online /Add-Capability /CapabilityName:Microsoft.Windows.WordPad~~~~0.0.1.0
DISM /Online /Add-Capability /CapabilityName:Print.Fax.Scan~~~~0.0.1.0
DISM /Online /Add-Capability /CapabilityName:Print.Management.Console~~~~0.0.1.0
DISM /Online /Add-Capability /CapabilityName:Windows.Client.ShellComponents~~~~0.0.1.0

After it installed these apps snip & sketch started to work again. I’m not sure which one of these was messed up for me but it didn’t hurt anything to reinstall them all.

I couldn’t find this thread by just searching for the error message. I think it’s because the error message in that thread is captured in a screenshot and not in text. The correct search should have been “Snip & Sketch Windows 10 2004 Issue.”

Hopefully having this posted in another location will help those that run into the same problem.