If you are missing all of your network connections after upgrading to Windows 10 then chances are you have something in the computer that Windows 10 does not like. One of these programs includes Cisco VPN.

The last time this happened to one of my clients I had to copy and paste the commands into a file and copy them onto a flash drive. Then have the client copy those commands into a command prompt.

Here are the steps that I have ran sucessfully before.

  • Open an elevated command prompt by clicking on the start button and typing “cmd”. Command Prompt should be the first hit. Right click on it and select “Run as Administrator.”
  • copy and paste into the black box this: reg delete HKCR\CLSID\{988248f3-a1ad-49bf-9170-676cbbc36ba3} /va /f
  • If that doesn’t work you will have to edit the registry manually by typing in “regedit” hitting enter and then navigating to the above key and then deleting that key. Here is the key you should be looking for: HKEY_CLASSES_ROOT\CLSID\{988248f3-a1ad-49bf-9170-676cbbc36ba3}
  • The next command to enter into the command prompt is netcfg -v -u dni_dne
  • If that last command is successful then you should have your network connections back.

I’d also remove Cisco VPN from the computer.