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Why can’t Microsoft fix bugs that have been around forever

This is going to be a negative post – a rant to put it bluntly.  I may have complained on here before about this issue but it hurts my brain trying to understand the logic surrounding this issue.

Here is the issue: There are many Microsoft programs out there that have had the same bugs for years.  Examples include an annoying mail merge bug in Word, an Outlook issue with switching default browsers, jumping through crazy hoops to force automatic updates through on Windows Server.

Yet, many consider this standard operating procedure.  Let’s add another negative to all this.  Licensing.  You pay for licensing for the operating system, the applications and the connection for each computer to a Microsoft server.  For all these licenses I want everything to “just work.”

I just had another security updated fail to install.  Had to dig through a few forums to find the answer.  Still better than the last security update that took me months to figure out.  When these security updates fail it stops all scheduled tasks.  I don’t understand the logic of refusing to start a program automatically just because an updated failed to install.  It is asinine.

Did I mention that I HATE Outlook?!  Powerful mail application..I read that all the time…but like anything else who knows how to use all the tools with it?  If you don’t run it with an exchange server you will have even more problems with it.

Before I am labelled as a linux geek or a Mac lover and therefore I hate Microsoft, let me explain myself.

First off, I do own a Macbook Air, several Windows Desktops and have had a TechNet subscription for several years.  Secondly, I manage both Windows and Linux servers.  I am a firm believer in having the right tools to do the job but I also believe in practicality.  Those that insist on having Visio or the latest Word and Excel, 99% of these people don’t know how to use what they have.  Hell, outside of a simple SUM formula they probably don’t know how to do anything else in Excel.  Web based tools such as Google Apps or open source software such as LibreOffice will work just fine for these companies.  Why should an owner shell out $150 for 10 copies of Word or $1500 total for the latest Microsoft Office when Libreoffice is free and his employees write just letters?  That $1500 can go towards a lot of other things than Microsoft’s bottom line.

I recently swapped out a Windows Server 2003 for an Ubuntu Linux Server.  No licensing to worry about, no overcomplicated group policies (small office) and no worrying about failed backups.

I will certainly continue the rant at another time but I hope people continue to open their eyes to these issues.  There are just so many other ways to do the same job now.

 

Google Play needs to do a better job giving us flexibility with music

Google Cloud Music (now called Google Play) has a lot of issues they need to overcome if they want to play with
the Amazons and Apples out there.

First, I had issues having my credit card stored with Google. That is partially my problem as it is difficult
to get a Virgin Islands address to work with some credit card publishers. Plus, they also said that I
wasn’t authorized to purchase music in the Virgin Islands. That isn’t necessarily Google’s fault but should
be addressed.

Second, downloaded music can only be played using the Google Android app. This sucks when there are
alternatives out there such as Amazon’s music player.

Third, you can’t just copy and paste your songs or export them from your phone. They are stored in a cache
on your phone but are assigned meaningless numbers as file names. All I wanted to do was to
transfer the files to my external hard drive and my ipod.

I have purchased two albums. One from Deadmau5 and the other from Kanye and Jay-Z. I can share them on
Google+ but I can’t transfer them from my phone?

In this era where Apple has shown that DRM should be less restrictive, why is it that Google makes it hard
to do stuff with music purchased on their platform? I do use Google’s cloud drive and Google’s cloud drive
to store my music. (and multiple external hard drives).

I would like to clarify that I don’t like Amazon’s cloud player either. It crashes too often and I can’t always find my
music that was previously downloaded. I seem to have a similar problem with Google.

Google, just let us buy DRM free music and let us do with it as we please. Don’t make it more difficult
for us. You should know as well as anyone those that want to pirate already can circumvent virtually
all the restrictions out there. Therefore, you are only hurting the regular consumer by making it difficult
to use the product.

Another Review of Sprint (and a little on AT&T)on St Thomas this time in the East End

AT&T and Sprint have poor reception in the East End (Nazareth specifically) of ST Thomas, US Virgin Islands Read the rest of this entry »

Can anyone tell me why a company can charge $699 a month for DSL?

The company is in St. Thomas.  It is their “business” version and it is for their 1268Kbps.  That translates to a little over 1 meg.  I asume it is 1 up and 1 down.  So who is actually paying this rate and why would you pay this rate unless some illegal shenanigans were in play?

I’m moving soon and I need reliable internet with low pings.  That basically rules out fixed wireless for me but so much for being “business friendly” in the VI!

Will my Cellphone work in St Thomas?

Answer: yes if it is AT&T  or Sprint.  No if it Verizon Wireless or T-Mobile.

As far as reception is concerned there are plenty of mountains so there are plenty of dead spots.  Data connections are not too bad.

If you happen to be by a cruise ship chances are your cellphone won’t work their either.  Rarely can I get my Sprint phone to work at Havensight when I am right next to a cruise ship.

Review of Sprint and Innovative data on St Thomas USVI

This is a short review but I figured now that I have moved here I might as well explain a little about the internet that I have experienced so far.

I’ve been here for a month.  Currently I have access to 500kb down and 500kb up DSL from innovative at the condo rental in Mahagony Run.  I also have access through my Sprint EVO 3D phone.  I use the hotspot fairly regularly.  My wife uses an iPhone for work and let me tell you that phone is a PIECE OF SHIT.  Scratchy, more dropped calls than my sprint phone and data is just as hit or miss.

I don’t want to take too much time going over exact numbers because there are a few other options on the island.  To start with, I want to begin with Sprint access.  Phone reception can be a challenge with the mountains.  I don’t expect this to change much.  However, I did get a Sprint femtocell that should help with the reception. Albeit, it doesn’t always work as advertised.  There is no “4G” here for sprint.  Instead, we get the old standby EVDO.  Occasionally, it works great.  When I mean great, the data speed is the same as the mainland..for a few minutes.  Every few minutes you get this 30 second pause where no data is flowing through.  Another issue I run into is with the 3G data.  I need to turn the mobile network off and on every days on my phone other-8 minutes it would pause to buffer.  Sometimes it felt like it would take a few minutes to buffer.  Needless to say, my 1 hour tv show took longer than an hour to watch.

The brightside to all this is Sprint actually works better on the island than it did for me in Richmond, VA.

Now quickly on to Innovative DSL.  When you go from 30 megs down and 2 megs up to 1/2 meg down and 1/2 meg up you sure learn the word patience.  When we first got here it worked horribly.  Constantly needing router and modem reboots.  I also have this issue with google.  Anything google whether it is the search page, a domain on google or their ad network doubleclick that loads on other web pages.  It hangs an takes forever to load.  In the past week these issues have improved somewhat but have not completely gone away.  I have started to use Bing more for my searches because it is faster.

The reasons for the constant reboots are probably numerous.  However, I think I can narrow it down to 2 possibilities.  Either the modem and router were overheating or that they hate the humidity.  Humidity was much worse the first half of the month.  I think it is a combination of both.  I have always kept something underneath my router to let airflow on the bottom of it.  This time, I have set it on its side and made sure nothing was close to it that could trap heat by it.  This seems to help greatly.

Here is another negative for Richmond, VA and a positive for the Virgin Islands.  I get consistent pings playing my games.  They are higher but I am also located a few thousand more miles away from the severs I play on.  I don’t get the pauses like I did with Comcast.  In fact, I can watch netflix or hulu with no buffering issues!  The quality is at its lowest setting but it at least works.

I work remotely for living and my remote support software of choice is teamviewer.  It works extremely well.  I have absolutely no complaints.  Skype also works flawlessly.  In fact, it works better than it ever has for me on Comcast (atlanta and richmond) or even Time warner (milwaukee and austin).  Ofcourse, the crazy low speeds is a killer when downloading images and other fairly large files.  What I do to offset this is I try to do my file transfers at night or when I know I won’t be home.  Today, I am writing this post through my Sprint hotspot from the beach while my laptop at home downloads the latest iOS development kit.

When we move,  I think I will be sticking with DSL.  It looks like I can get 1 down and  1 up and it is very consistent.  They do have wimax here but I have read stories about inconsistent speeds and bad pings.  I also need the low pings for VoIP.  I have seen speedtests posted somewhere.  They were not pretty.

I thought that I read about cable internet eventually coming to St Thomas.  I don’t know when this will happen.  So keep in mind that there are always tradeoffs when choosing beautiful places to live versus a high tech city.  I won’t mention anything about the weekly power outages.

Backing up your hard drive? Don’t want to pay for backup software?

I was digging around trying to find a freeware backup option. Originally wanted to use rsync but that wouldn’t work for my current situation. I have a NAS drive that I wanted to backup to an external drive.

rsync wasn’t going to work because I didn’t have “2 computers” to communicate with. While both drives are Western Digital Mybooks, one is an external drive and one is NAS. Their backup software doesn’t work with one backing up to the other. It seems weird to me.

There is another command line option I could have used but I use it on a few servers and it doesn’t seem to always work as I want it to.

http://lifehacker.com/147855/geek-to-live–automatically-back-up-your-hard-drive

This was the post that steered me to SyncBack. I am using the freeware version. I followed the directions in the blog post by setting up 3 different backups. Along with daily, weekly and monthly it does call for bimonthly. I decided against that. May not have enough room.

Enjoy the free backup software! I know I will.

Chrome OS Update for 7-25-11

After several more updates Chrome OS is working quite well. A few updates broke the 3G while other updates made it hard to connect to wifi. Now, I am able to use it as my primary notebook. I’m sorta forced to as my old laptop has recently died.

For me, working remotely offers me the ability to carry around a light laptop that gives me access to the internet. However, this means that I can’t use it when I am traveling. When those times arise I need a full notebook. One that will allow me to download large files and will allow me to install applications on it.

I am still of the impression that Chrome OS fits perfectly for a company that relies on virtualization. For the everyday person who checks facebook and watches youtube you can do that now on just about any smartphone. You don’t really even need a notebook for that.

LibreOffice and OpenOffice saving as CSV files

I was trying for a very long time to import some financial data.  It required me to enter my data into a csv file and upload it.  This was for Xero, my bookkeeping service.  With their help I was able to figure out my problem.  Like many things, the assumption is everyone uses Microsoft Office.  I don’t understand where this came from but it has been a frustration of mine for some time.  With google apps, Office 365, LibreOffice, OpenOffice and many others, there are lots of choices for an individual to choose from.  Many of my clients request Microsoft Office.  Usually when I tell them the cost and that they should try some free alternatives, they are fine with the alternatives.

I like Excel.  In fact, the whole Microsoft suite with the exception of Outlook is great.  It’s just overkill for most people.  Spend that money on something else like a nicer monitor or memory or both!

I’m not sure if this is a bug or a design flaw or just human error on my part.  Logically, I can’t make it work.  In order to get this file to save properly as a CSV in Calc, I had to choose save as and then choose Edit Filter settings.  Shouldn’t that option be before Save As?  In any event, after choosing those options it then worked fine for me.  It took me awhile to figure it out until I found a post on another board here.  Should anyone have any issues trying this, leave a comment and I will try to help.

LibreOffice is an excellent alternative to Microsoft Office.  I just wish the business community would wake up and realize this.  Actually, Google apps is a great alternative as well but still has some nagging issues for me.

Printer Service Manuals should be free

Printer Service Manuals are difficult to find. Manufacturers should post them directly to their websites. Read the rest of this entry »